Why the LENOVO IdeaPad S215 Series does not operate with a fully charged battery?

The surge protector in the LENOVO IdeaPad S215 battery might be active.Turn off the computer for one minute to reset the protector; then turn on the computer again.

LENOVO IdeaPad S215 Series 10.8V 2200mAh laptop batteries Voltage: 10.8V Capacity: 2200mAh (24Wh) Battery cells: 3-cell Chemical: Li-ion Battery Color: black Condition: new original battery Warranty: 9 months

Product link: http://www.storebattery.co.nz/lenovo-ideapad-s215-series-10.8v-2200mah-laptop-battery-store-for-new-zealand-p-132950.html